Error when adding pictures listings
Error (0x80042109
Aircraft oriented site?
I have an existing database ...
Can I create customized Search Queries?
Can customers make a purchase?
I have multiple dealerships ...
How many listings can I have?
Can I run the dealership software with my current web host?
I don't have time to build my site. What ...
I already have a website ...
Server Requirements
Can I display my countries currency?
How many sites can I run if I buy EZAuto?
How many categories can I have?
Software Delivery?
Changing the look and feel of the software
SMTP Authentication for Outlook Express and Outlook
Email Address Setup for Microsoft Outlook Express on Microsoft Windows
Changing the "For Rent/Sold" icons
Menu backgrounds
Is the price of the software a one time fee?
Do you host the site or can I use my own hosting company?
Is the layout what we would have?
Is the Source Code Included?
I paid my hosting in advance ...
What if I can’t get the software working right?
I already have a website domain name ...
How much downtime will my website incur ...
Error: Request object error 'ASP 0104 : 80004005'
Custom Button Navigation
Q: Error when adding pictures listings
Below is a possible error string which is rarely encountered after setting up the auto dealer website design software.
Error: System.UnauthorizedAccessException: Access to the path
"d:\\web\\websitename.com\\www\\ezauto\\dealerimages\\imageNmae.jpg" is denied.
at
System.IO.__Error.WinIOError(Int32 errorCode, String str) at
System.IO.File.Delete(String path) at
_ASP.ResizeImage_aspx.Page_Load(Object
s, EventArgs e
A: The cure:
Edit the permissions for the aspnet user.
The actual permissions on the folders for the aspnet user should be:
Modify
Read & Execute
List Folder Contents
Read
Write
Apply this at the folder level for ezauto. It may be sufficed for the folders
_private, DealerImages and images to have these permissions but that would mean
applying the permissions six times instead of twice.
Q: Error (0x80042109
I can receive email but can't send and got the message below.
Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
A: Alternate SMTP Port for Outlook Express and Outlook (Windows)
There are three versions of Outlook that are most commonly used, all of which are outlined in this FAQ.
A common issue currently with Internet Service Providers is that they block port 25. This is the port that an email program uses to send email messages. They do this to try to reduce the spam that is generated directly from their customers.
Symptoms
1. Unable to send email messages all of the sudden. However, messages are still received.
2. Getting one of these two errors:
The connection to the server has failed. Account: 'Your Name', Server: 'mail.EXAMPLE.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
-or-
Task 'Account Name - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Outlook (Express, 97 or 2000)
1. From the Tools menu, select Accounts
2. Select the email account to be SMTP-authenticated and click on the PROPERTIES button.
3. On the "Advanced" tab, you'll see the port settings for both incoming mail (POP3/IMAP" and outgoing mail (SMTP). By default, the SMTP port is probably set to '25'.
4. Select the number displayed next to "Outgoing server (SMTP)" and change it to 8889.
5. Hit the "OK" button to close the "Internet E-mail Settings" window. Click on the "Next" button, then the "Finish" button.
Outlook (XP and 2003 or newer) that comes with Microsoft Office
1. From the menu item "Tools" select "Accounts." Click on the NEXT button. Click on the CHANGE button. Click on the MORE SETTINGS button.
2. On the "Advanced" tab, you'll see the port settings for both incoming mail (POP3/IMAP" and outgoing mail (SMTP). By default, the SMTP port is probably set to '25'.
3. Select the number displayed next to "Outgoing server (SMTP)" and change it to 8889.
4. Click on the buttons OKAY, NEXT, FINISH.
Outlook that comes with Microsoft Office Corporate
1. In Outlook, on the Tools menu, click Services. Click Internet e-mail, and then click Properties.
2. On the "Advanced" tab, you'll see the port settings for both incoming mail (POP3/IMAP" and outgoing mail (SMTP). By default, the SMTP port is probably set to '25'.
3. Select the number displayed next to "Outgoing server (SMTP)" and change it to 8889.
4. Click on the buttons OKAY, NEXT, FINISH.
** If the ISP's SMTP server was being used, change it to mail.EXAMPLE.com where EXAMPLE.com is your domain name. You should now be able to send mail from your domain, regardless of the ISP you are using.
Q: Aircraft oriented site?
Any reason why your dealership software would not work for an aircraft oriented site?
A: It will work for any dealership you can imagine. It's easy to create your own category names in the admin and then add your listings to the main categories.
Q: I have an existing database ...
I have an existing database containing my inventory. Can I import this data into the new dealership software?
A: In almost all cases we can write a script that will import your existing data in the exact structure needed to create or update our database. This means that if you're using desktop software at your dealership, at your convenience you can log into your online admin, upload your new data and run our import script and you're done! Supported software and file extensions include but are not limited to:
MS Access (.mdb), MS Excel (.xls & .csv), Note files (.txt), CGI Applications (.cgi) If your file type is not listed, please contact us.
Q: Can I create customized Search Queries?
How can I create a custom search query string?
A: Version 4.0 ONLY includes the capabilities to create custom search queries. Below are fields you can use in combinations:
search values are
strSearch - text search value
strSearchMin - min price
strSearchMax - max price
strSearchCat - category id
model - model
strmake - make
strSearchyear - year
strSearchmileage - mileage
newused - new or used
rvtype - rv type
An example would be like:
../dealerfiles/DealerList.asp?newused=N&make=winnebago
Q: Can customers make a purchase?
Can customers make a purchase from my classifieds listings?
A: Since the majority of the listing that would be in your database would require more information from your potential buyer, we have not included Ecommerce capabilities in our software. At this time our classifieds software is a catalog to display your products.
Q: I have multiple dealerships ...
I sell more than just boats. I sell jet skis and motorcycles. How can your dealership software work for me?
A: With our software you can create and name your categories anything you want and apply your listings accordingly.
For example, you would create a main category named "Boats" and then create sub categories for the brands you sell. Then apply individual models to those brands. You can do this for as many brands you stock.
Q: How many listings can I have?
Am I limited to the number of listings I can have on my website?
A: No. With our dealership software you can create as many categories and listings as you want.
Q: Can I run the dealership software with my current web host?
Can I buy your dealership software and run it on my server or
A: Absolutely! Since our Dealership Software has been completely rewritten as of June 2004 we can now offer any type of dealer a complete solution whether you need it hosted on our servers or your own.
Developers can purchase multi-user licenses as well, at a discounted price after your first purchase.
Q: I don't have time to build my site. What ...
I have a business to run and don't have time to design a website. What should I do?
A: Contact us! If you already have a website, we can either import it into our software or one of our staff can perform the data entry so you don't have to do any thing.
Q: I already have a website ...
I already have a website for my dealership that I've spent a lot of time and money building. What are my options if I want to use the e Dealer Design dealership software?
A: Here are a couple of examples on what we can do for you. With existing database driven website applications, our technical staff can import all of your listings, categories, images and all other needed information from almost any existing application right into your new database.
We write scripts that will read your database, cross-match your information, create the needed tables and put your info right where it needs to go. For other static sites we can simply link your images to the corresponding listing which will be created in our database or simply type each listing into the listing administration area.
Q: Server Requirements
What are the requirements to run your dealership classifieds software on my own server?
A: Our software is written in pure ASP. All you need is the ability to run Microsoft Access or Microsoft SQL Server.
Q: Can I display my countries currency?
Can I display my countries currency?
A: Sure! Log into your administration and click "Main Configuration". Then scroll down to "Currency sign" and change it to reflect your countries dollar sign.
Q: How many sites can I run if I buy EZAuto?
How many websites can I run if I buy the dealership software?
A: Per our license agreement you can run (1) website with each license you purchase. However, if you create multiple sites within your website to reflect different inventory types on one site, you are within the requirements of our license model.
Example: Your company's website displays Chevy's, Fords, and Kia's under one domain name .... that's fine! Somewhere within your template you just add a link to each makes sub-site. See our online demos and how they are linked together.
Q: How many categories can I have?
How many categories can I have?
A: There is NO LIMIT to the number of categories you can create.
You can even create "sub-categories" of your main categories like this:
Category 1
Category 2
Category 3
Sub Category 1
etc ...
You can attach listings to your main categories or your sub-categories
You can not add listings to main categories that have listings attached to sub-categories.
Q: Software Delivery?
When and how do I receive the software?
A: All payments are processed through PayPal. Once your
payment has been verified, you will receive an email stating thus. Once you
receive our email, simply log into your account here on our website and click
the "Download" link. That's it!
Q: Changing the look and feel of the software
I signed up for your hosting services so I can get the free software. How do I change the template to my own design?
A: Once we have created your hosting account, (usually within hours) you will receive an email with instructions on where to log into your administration area.
You will also receive an FTP username and password. You can then download the template and change the graphics to your own and re-upload it.
Q: SMTP Authentication for Outlook Express and Outlook
How do I configure SMTP Authentication for Outlook Express and Outlook (Windows)
A: Subject: Configuring SMTP Authentication for Outlook Express and Outlook (Windows)
Outlook Express that comes with Microsoft Windows
Outlook 97 or 2000 that comes with Microsoft Office
1. From the Tools menu, select (click) Accounts
2. In the "Internet Accounts" dialog box, click on the Mail tab.
3. Select the email account to be SMTP-authenticated and click on the PROPERTIES button.
4. In the "Account Properties" dialog box:
- Click the Server tab.
- Check My outgoing server requires authentication
- Click the Settings button.
5. In the "Outgoing Mail Server" dialog box:
- Check Use same settings as my incoming mail server
- Click OK to close the "Outgoing Mail Server" dialog box.
6. Click OK to close the "Account Properties" dialog box
7. Click Close to close the "Internet Accounts" dialog box
Outlook that comes with Microsoft Office XP, 2003 or newer
1. From the menu item "Tools" select "Accounts." Click on the NEXT button. Click on the CHANGE button. Click on the MORE SETTINGS button.
2. From the "Outgoing Server" tab, check on the box that is labled "My outgoing server (SMTP) requires authentication.
3. Click on the buttons OKAY, NEXT, FINISH.
Outlook that comes with Microsoft Office Corporate
1. In Outlook, on the Tools menu, click Services. Click Internet e-mail, and then click Properties.
2. Click the Servers tab, and then check the box for “my servers requires authentication” under Outgoing Server.
3. Click on the buttons OKAY, NEXT, FINISH.
Q: Email Address Setup for Microsoft Outlook Express on Microsoft Windows
How do I setup my Email Address using Microsoft Outlook Express on Microsoft Windows
A: If Outlook Express has no current email addresses setup, it will use the setup wizard. If this is the case, skip to step four.
1. Click on "Tools" on the top menu
2. Choose "Accounts"
3. Click the "Add" button on the right and choose "Mail…"
4. Your Name
Type the name you wish to appear on outgoing emails, click "Next"
5. Internet E-mail Address
Type in the complete email address and click "Next"
6. E-mail Server Names
For both the incoming mail (POP3, IMAP or HTTP) server and Outgoing mail (SMTP) server fields, enter
mail.EXAMPLE.com
where EXAMPLE.com is your domain name.
7. Internet Mail Login
Enter the complete email address for the Account Name and the corresponding password and click "Next". Do not check the box for Secure Password Authentication. Click on the "Next" and "Finish."
Q: Changing the "For Rent/Sold" icons
I don't offer listings for rent. Can I change the icon to whatever I want?
A: Yes, you can display any icon with any message that you want.
Just create a new icon or edit the existing and re-save it with your new message as rent.gif in your images folder.
Don't forget to upload it to your server.
You can also edit ListingEdit.asp in your admin folder to reflect what your new message will display.
Q: Menu backgrounds
How can I create backgrounds with images in the dealership website software?
A: Open D_tools.asp and starting at line 39, replace:
& "<a href=""" & urlNonSSL _
& "DealerList.asp?CategoryID=" & rsTemp("CategoryID") & """>" _
& rstemp("categoryDesc") _
& "<br></a>"
with ...
& "<table border='0' cellpadding='0' cellspacing='0' "_
& "bordercolor='#111111' width='100%' background='../images/menu.jpg'>"_
& "<tr><td><p align='left' style='margin-top: 0; margin-bottom: 0'> "_
& "<font size=' '><b>"_
& "<a style='text-decoration: none' href=""" & urlNonSSL _
& "DealerList.asp?CategoryID=" & rsTemp("CategoryID") & """>" _
& rstemp("categoryDesc") _
& "</a></b></font></p></td></tr></table>"
Then add the background image you want to display to your dealership website software images folder and uploadall to your server.
Q: Is the price of the software a one time fee?
Is the price of the software a one-time fee?
A: Yes, the price of our dealership website software is a one-time fee and you are free to use it for one website. You can modify the design or code to suite your needs.
Q: Do you host the site or can I use my own hosting company?
Do you host the site or can I use my own hosting company?
A: Once you purchase and download our dealership website software, you are free to host it with whomever you wish.
Keep in mind that we do offer hosting and when you elect to use our hosting service, we install the software for free.
See our order page for details here:
http://www.edealerdesign.com/order.asp
Q: Is the layout what we would have?
Can we purchase your dealer website software and design our website the way we want it to look, or is the layout I'm looking at in your examples what we would have?
A: The source code is included with our dealership software, therefore you can change anything you want to suite the look and feel of your website.
As you can see from our customer's websites, some have gotten pretty creative and done extensive modifications.
Q: Is the Source Code Included?
Is the source code included when I buy and download the dealership website software?
A: Yes, you get the full source code so that you can easily modify all aspects of the dealership website software to suite your needs.
Q: I paid my hosting in advance ...
I paid my hosting in advance with my current hosting company. Will I be able to get my money back from them?
A: Any reputable web host will refund the used portion of services once you terminate services with them. It’s also our policy.
Q: What if I can’t get the software working right?
What if I can’t get the dealership websites software working right?
A: No need to worry. Once we have created your hosting account, we also install a copy of our software and configure it for free.
For those who wish to use the services of another web hosting company, we charge a small $50.00 fee to get you up and running.
Q: I already have a website domain name ...
I already have a website domain name. If I host with you, what will my domain name become?
A: Your website domain name will not change, nor will your email address(s). In fact, we install a custom 404error.htm page so that your repeat visitors will receive a “Our website has change” message and are directed to the new section of your website.
Q: How much downtime will my website incur ...
How much downtime will my website incur while the new website is being built?
A: The answer is NONE. We build websites on our local servers, then upload to our servers and finally switch the domain pointers to our service provider. Thus all new website experience absolutely no downtime.
Q: Error: Request object error 'ASP 0104 : 80004005'
Error: Request object error 'ASP 0104 : 80004005'
Operation not Allowed
A:
Before you edit the file, be sure to stop the IIS service first or else you won't be able to save the file.
Our upload function supports uploading large files on the Windows 2003 server, however, IIS6.0 prevents the upload of files more than 200 Kb. You'll need to make some changes in the default IIS settings first.
For IIS6.0 users, the AspMaxRequestEntityAllowed property specifies the maximum number of bytes allowed in the entity body of an ASP request. If a Content-Length header is present and specifies an amount of data greater than the value of AspMaxRequestEntityAllowed, IIS returns a 403 error response.
This property is related in function to MaxRequestEntityAllowed, but is specific to ASP request. Whereas you might set the MaxRequestEntityAllowed property to 1 MB at the general World Wide Web Publishing Service (WWW Service) level, you may choose to set AspMaxRequestEntityAllowed to a lower value, if you know that your specific ASP applications handle a smaller amount of data.
Solution: Open your metabase.XML which is located in c:\\Windows\\System32\\Inetsrv find the line "AspMaxRequestEntityAllowed" and change it to "1073741824". This is 1GB - of course you can enter another value to suite your needs.
As noted above, before you edit the file, be sure to stop the IIS service first or else you won't be able to save the file.
Q: Custom Button Navigation
Since the dealers' software navigation is created dynamically, is there a way to create my own buttons to look the way I want?
A: Sure, you can customize the software in any way to suite your needs. Literally any design can be integrated into it with some decent knowledge of HTML.
It's always a good idea to know how you want your visitors to navigate through your website so planning should be your first step.
Create your design and incorporate it into the D_template.asp page of our software. Add the buttons that you want to use, including rollovers if you want.
Log into your dealer admin area and create or modify your navigation. Here is an example navigation style:
Select the Categories Icon and add or edit your categories. Once you have all of your categories created, click the "View Website" link and browse each category. In your browsers search bar see the name of your website including the path to the category you selected. It will look like this:
http://www.nameofyoursite.com/EZAuto/DealerFiles/DealerList.asp?CategoryID=3
Copy the path like this and add a ../ before DealerFiles as shown below:
../DealerFiles/DealerList.asp?CategoryID=3
Type or paste this as your buttons for category path. Next, browse to your next category and repeat the above steps until you have completed your navigation. Upload your D_Template.asp page and test it out.
It's really that simple!
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